If you encounter an error stating that there is a missing NHS organisation ID while issuing medication, this means that the EMIS Web Organisation Library is linked to a parent organisation on the NHS Spine that doesn’t have a code. This can disrupt your ability to issue medications as these identifiers are crucial for tracking and authorisation purposes.
Action to Resolve the Issue
To resolve this, you need to contact EMIS Support for assistance. Please send an email to deliveryoperations@emishealth.com requesting them to update your EMIS Web Organisation Library. Specify that it should be aligned with the correct parent organisation that has an NHS organisation ID on the NHS Spine.
This streamlined communication with EMIS Health can prevent interruption in medication dispensing and improve overall efficiency in handling electronic prescriptions.
Further Best Practices
Ensure you regularly verify your organisation settings within EMIS Web, including the prescribing cost centres and Smartcard configurations. Regular checks can preemptively address misconfigurations that might lead to errors in prescribing processes.
Did you know?
Hero Health can further enhance your practice management experience. Integrating with EMIS Web, Hero Health offers functionalities like online booking and care navigation, providing efficient patient interaction management and reducing administrative burdens. Learn more about online bookings with Hero Health.
