Hero Health - EMIS Web Support Guide

How do I add a Senior Partner in Organisation Configuration to resolve medication issuing errors?

Prescribing & medication
Intermediate

To add a Senior Partner in Organisation Configuration to resolve medication issuing errors in EMIS Web, follow these steps:

Access Organisation Configuration

Begin by navigating to the EMIS Web menu, selecting Configuration, and then clicking on Organisation Configuration. This is where you can manage user roles and permissions effectively.

Locate the User for Editing

Next, click on the Users tab at the bottom of the navigation pane. Here, locate the Senior Partner you wish to add or modify. Once selected, click on Edit User in the ribbon to move forward to their specific settings.

Configure User Role and Permissions

Within the user’s settings, click on Role found in the left-hand pane. Ensure you allocate the appropriate settings to enable the issuing and authorising of prescriptions. Key settings include:

  • Authorise Prescriptions
  • Permit Medication Issue Warning Override

Ensure these fields are correctly set to minimise medication issuing errors.

Save the Changes

Once you’ve adjusted the user’s settings, click OK to update their details. This ensures that the Senior Partner has the necessary authorisation levels to prevent or resolve medication issuing errors efficiently.

By adding and configuring a Senior Partner in EMIS Web, you can effectively reduce medication issuing errors, thereby enhancing prescription safety and compliance within your practice.

Need more support?

For further assistance, consider consulting the full Medication Configuration guide within EMIS Web or seek additional support from your IT department.

Category
Prescribing & medication
Sub category
Settings
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

How can I change permissions for medication issuing in EMIS Web?

Can I configure default settings for prescription printing in EMIS Web?

How do I configure user access levels in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more