GP2GP error codes are a crucial aspect of maintaining smooth and effective patient record transfers in EMIS Web. Below are some of the most common GP2GP error codes you might encounter and suggestions to address them:
Common Error Codes
- Error 6: Patient not at surgery
This error occurs when the NHS or HCN number in the request doesn't match any patient in the receiving system. Verify the patient’s details and ensure correct information is entered in the system. - Error 10: Failed to generate EHR Extract
This is a sender-side issue where the system could not create the electronic extract. Check the sending system's capabilities, or consult with EMIS support for detailed troubleshooting. - Error 14: MESH max message size exceeded
In England and Wales, this error indicates that the record exceeds the maximum allowed size for attachments. Simplify the record by removing unnecessary attachments or contact support for alternative solutions.
Addressing Workflow Issues
Error codes are displayed in the Workflow Manager within EMIS Web, where you can view and manage error details. Each error is accompanied by a KD number, which can aid EMIS support in diagnosing and rectifying issues more efficiently.
Managing these errors promptly ensures swift integration of patient records, bolstering administrative efficiency and improving patient experience at the new practice.
For failed GP2GP tasks older than 30 days in England and Wales, paper-based records should be requested from the patient’s previous practice, as electronic resending is not possible beyond this period.
