Hero Health - EMIS Web Support Guide

What steps are involved in sending a GP2GP large message successfully?

Workflow
Intermediate

To successfully send a GP2GP large message, the following steps need to be taken:

  • Registration: When a patient registers at a new practice, this practice becomes the Requesting organisation, while the old practice is the Sending organisation.
  • Requesting Records: The Requesting organisation sends a request for the patient’s medical records from the Sending organisation. The system checks if the patient’s record requires large messaging based on the size and number of attachments.
  • Large Messaging Verification: The Sending organisation will verify whether the Requesting organisation is capable of handling large messages. If not, the process stops, and an unsent records notification is created.
  • Data Transfer: If both organisations support large messaging, the patient record is split into smaller chunks for transfer. The Requesting organisation acknowledges receipt of each chunk to the Sending organisation.
  • Integration and Acknowledgement: After all data chunks are received, the Requesting organisation integrates the complete patient record and sends a final acknowledgement to confirm successful receipt and integration.
GP2GP's large messaging capability enhances efficiency by ensuring that even large data files can be transmitted smoothly, avoiding delays and keeping patient records complete and up-to-date.

Should you encounter issues with the GP2GP process, practical organisational steps include ensuring all practice systems are routinely checked for capability or issues that may impede the large message process.

Category
Workflow
Sub category
GP2GP
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

How does GP2GP handle large message transfers?

Do practices need to inform patients about GP2GP data transfers?

What are the benefits of using GP2GP for practices?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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