Hero Health - EMIS Web Support Guide

What steps should be taken to ensure patient registration on the Spine for eRS referrals?

Care record
Beginner

Ensuring a patient is correctly registered on the Spine for electronic Referral Service (eRS) referrals in EMIS Web involves several important steps. The process is crucial as it verifies and updates patient details with the NHS's Personal Demographics Service (PDS), ensuring accurate and efficient referrals.

Verification and Registration on the NHS Spine

  • Before making a referral, access the Care Record section within EMIS Web to confirm the patient's details.
  • Ensure that all demographic and clinical information is current and complete.
  • Log on to EMIS Web using a smartcard, as this is necessary for accessing eRS functionalities and patient data on the Spine.
  • Once logged in, any updates or verifications will be automatically checked against the Spine, ensuring accuracy in patient information.

The Importance of Registration

Registration on the Spine is essential as it maintains a unified view of patient data, facilitating better care coordination and reducing administrative errors. It allows healthcare providers across the NHS to access and update patient information, creating a seamless patient journey. This integration helps in reducing time spent on data verification during referrals and supports better resource allocation and planning.

"Efficient patient registration on the Spine not only enhances data accuracy for referrals but also strengthens the collaborative network of healthcare professionals serving the patient."

If you experience challenges with the registration or need to adjust data sharing preferences, these can be managed by accessing the Referrals section and utilising the 'Sharing' options to ensure data is shared securely with relevant parties.

Category
Care record
Sub category
Referrals
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

How can I verify patient details on the NHS Spine when making eRS referrals?

What are the benefits of using the NHS Spine for patient registration and referrals?

How do I manage data sharing preferences for patients within EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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