When a prescription is defaulting to 'Record for Notes' due to registration issues, it typically indicates a problem with the patient's registration details not being fully synchronised with the NHS Spine. Here's how to address this:
Check Patient Registration
- Access the patient's record: Ensure all registration details are up-to-date and complete.
- Synchronise with NHS Spine: Verify the PDS symbol next to the patient's name is blue, indicating successful synchronisation.
- Update missing data: Fill in any incomplete fields that are required for full registration.
Review Configuration Settings
- User Access Levels: Confirm the user has the necessary permissions to prescribe, which might require checking RBAC activity codes.
- System Integration: Ensure the patient's record is integrated correctly within EMIS Web settings.
"Having accurate and synchronised registration details not only resolves prescription issues but also enhances the overall workflow by minimising administrative errors."
Did You Know?
Integrating Hero Health with EMIS Web can streamline patient communication through functionality such as individual messaging. This allows practices to efficiently update patients about their registration and prescription status, potentially resolving issues faster.
