To access the EPS prescription tracker in EMIS Web, you'll need to ensure that the correct Role-Based Access Control (RBAC) activities are set up for users. Specifically, the RBAC activity you require is B0279 Perform Prescription Tracker, which is essential for tracking prescriptions through the Electronic Prescription Service (EPS).
Ensuring this activity is authorised for relevant users allows them to efficiently track EPS prescriptions, providing real-time updates on their status and enabling them to confirm whether a prescription has been dispensed, returned, or remains pending.
Utilising the EPS prescription tracker streamlines the prescription management process, significantly reducing the need for follow-up phone calls to pharmacies, and allows for more immediate handling of any issues that may arise, ultimately saving time and improving patient care.