Hero Health - EMIS Web Support Guide

What RBAC activities are needed to access the EPS prescription tracker?

Prescribing & medication
Intermediate

To access the EPS prescription tracker in EMIS Web, you'll need to ensure that the correct Role-Based Access Control (RBAC) activities are set up for users. Specifically, the RBAC activity you require is B0279 Perform Prescription Tracker, which is essential for tracking prescriptions through the Electronic Prescription Service (EPS).

Ensuring this activity is authorised for relevant users allows them to efficiently track EPS prescriptions, providing real-time updates on their status and enabling them to confirm whether a prescription has been dispensed, returned, or remains pending.

Utilising the EPS prescription tracker streamlines the prescription management process, significantly reducing the need for follow-up phone calls to pharmacies, and allows for more immediate handling of any issues that may arise, ultimately saving time and improving patient care.
Category
Prescribing & medication
Sub category
Settings
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

What permissions are required to use the EPS prescription tracker in EMIS Web?

How does the EPS prescription tracker improve efficiency?

How can using the EPS prescription tracker save time for staff?

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Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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