Recording language skills for your session holders in EMIS Web makes it easier to match patients to clinical staff or administrators who speak a specific language. This helps to provide more seamless care and support patients with language preferences.
Steps to record a user's language skills
- Access the Users screen: Click the EMIS Web menu, go to Configuration, then choose Organisation Configuration and select Users.
- Select the user: Highlight the relevant person (e.g. GP, nurse) from the list.
- Click ‘Edit User’: On the ribbon, choose Edit User.
- Open the Languages section: In the menu on the left of the Edit User screen, select Languages.
- Add a new language: Click the plus icon ( + ) to add a language. Choose the required language and mark the relevant options: Read, Write, Speak, Willing to Communicate.
- Save your changes: Click OK to confirm. Repeat as needed for additional languages. Then click OK to exit.
"By recording session holder language skills, it becomes much quicker for staff to locate and allocate a clinician with the right language ability—improving patient experience and confidence."
Exporting user languages
- From the same Users screen, select Export User Languages on the ribbon.
- Choose the location to save the CSV file.
- Click Save to create a report of all users who have a recorded language in EMIS Web.
