In the event that the Graphnet Portal becomes unavailable within EMIS Web, it is important to follow these steps to maintain access to vital patient data:
Troubleshooting Graphnet Portal Unavailability
The initial step is to contact Graphnet for immediate support as underlying issues may best be identified and resolved by their team. During any downtime:
- Launch the Portal in an External Browser: Until the access issue is resolved, simply use an external browser to access the Graphnet Portal. First, open your preferred web browser, enter the Graphnet Portal URL provided by your organisation, and log in with your credentials.
- Ensure Patient Safety: Verify that the same patient is selected in both EMIS Web and the external browser to avoid any clinical safety risks.
Benefits of Graphnet Portal Integration
"Accessing Graphnet Portal directly within EMIS Web significantly reduces time spent transferring between applications, allowing healthcare professionals to swiftly access crucial patient data at the point of care."
The integration of Graphnet Portal with EMIS Web allows healthcare professionals to extract and view patient records from multiple systems seamlessly. This capability not only enhances clinical decision-making but also minimises the risk of information gaps, thereby improving patient outcomes.
If you're looking to optimise other aspects of your healthcare practice, Hero Health offers integrated solutions such as online booking and care navigation triage that work seamlessly with EMIS Web to save time and improve patient satisfaction. Learn more about our online booking feature.
