Hero Health - EMIS Web Support Guide

What is the process for GP organisations to apply the national data opt-out to patient searches?

Patients
Beginner

Applying the national data opt-out to searches in EMIS Web

To include or exclude patients who have opted out of sharing their data beyond individual care and treatment, you can apply the national data opt-out (NDOP) filter when running patient searches. This helps protect patient confidentiality and ensures your organisation remains compliant with NHS England guidelines.

How to apply the NDOP filter

  • Go to Population Reporting: From the EMIS Web menu, select Reporting, then choose Population Reporting.
  • Create or edit a search: On the Population Reporting ribbon, click Add, point to Patient, then click Search. Alternatively, edit any existing search.
  • Select NDOP filter: In the search properties, tick the Opt out option. This excludes any patients who have chosen to opt out from the search results.
  • Fill in required fields: When you apply this filter, the Description and Recipients fields become mandatory. Provide a clear purpose for the search.
  • Save and run your search: If NDOP is enabled for your organisation, opted-out patients will be removed automatically from the output.
"Saving time and staying compliant: By simply ticking the national data opt-out filter, you ensure your search results only include patients that have not opted out, helping you manage disclosures confidently."

Verifying compliance

Run the NDOP Audit (found under System Tools > Audit Trails > NDOP Audit) to check and document where, when, and how the NDOP filter was applied. This keeps a record of excluded patients and supports Data Controller obligations.

Category
Patients
Sub category
General
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

How do I confirm NDOP was correctly applied to patient searches in EMIS Web?

Do I still need to apply the national data opt-out if I only require anonymised data?

Why are my searches producing no results when I select the national data opt-out filter?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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