Hero Health - EMIS Web Support Guide

What are the prerequisites for enabling patient reallocation in EMIS Web?

Patients
Intermediate

Enabling Patient Reallocation

Before you can transfer patients to a new GP, you must switch on reallocation for your trading partner. This setting is found in Workflow Manager Configuration under Trading Partners. Select your trading partner, click Edit, and tick Allow Re-Allocation. Once saved, you’ll be able to carry out bulk or partial reallocation of patients using the Usual GP Reallocation or Registered GP reallocation options in Registration.

Reallocating patients can greatly reduce administrative tasks for staff by avoiding manual updates to each individual patient record.

Removing a retiring or leaving GP’s patient list prevents confusion over which GP is responsible for continuing care. After reallocation, it’s good practice to keep your trading partner updated about any further changes.

Category
Patients
Sub category
General
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

How do I perform a partial reallocation of patients in EMIS Web?

Why might I need to enable reallocation when staff changes occur?

Are there any specific user permissions required for enabling reallocation?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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