Hero Health - EMIS Web Support Guide

How do you add or remove a patient warning in EMIS Web?

Patients
Intermediate

Overview

Patient warnings in EMIS Web help keep key details at the forefront. They appear when certain actions are performed – for example, booking an appointment or adding a consultation. This improves safety by reminding your team of vital information, such as a medical condition or a safeguarding issue.

Adding a Patient Warning

  • Find your patient: Open the Find Patient screen and select the patient.
  • Open the patient precis: Expand it and, under Warnings, click Manage.
  • Add a new warning: Select Add, type your warning message, and tick any Trigger Points (e.g. booking an appointment).
  • Optional sharing: Tick Allow this warning to be viewed by other organisations if needed.
  • Save changes: Click OK to confirm.
Making reminders highly visible ensures busy teams never miss critical patient details. This can prevent errors and enhance patient safety.

Editing and Removing a Patient Warning

  • Edit an existing warning: On the Manage Patient Warnings screen, select the warning and click Edit. Adjust the message or trigger points as needed.
  • Remove a warning: Highlight the warning you wish to remove and click Delete. Confirm when prompted, then close.
Category
Patients
Sub category
General
Difficulty
Intermediate

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Common questions

Frequently asked questions related to this topic

How do you remove a patient warning in EMIS Web?

Is it possible to share a patient warning across multiple organisations or GP surgeries?

Why would I need to use patient warnings?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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