Hero Health - EMIS Web Support Guide

What is the process for cancelling repeat dispensing issues and courses in EMIS Web?

Prescribing & medication
Intermediate

In EMIS Web, you can cancel both repeat dispensing issues and courses efficiently, ensuring accurate management of patient medications. Here's how to handle cancellations:

Cancelling Repeat Dispensing Issues

To cancel a repeat dispensing issue, follow the same process as cancelling a standard medication issue. Navigate to the patient's Medication screen, select the issue you wish to cancel, and confirm the cancellation. Note that you can configure EMIS Web to prompt you with the option to cancel the entire prescription, provided it meets specific criteria, such as having future issues outstanding and not being an EPS prescription.

"EMIS Web automates certain cancellation processes, ensuring efficiency and reducing the risk of incomplete cancellations."

Cancelling Repeat Dispensing Courses

For cancelling an entire repeat dispensing course, simply follow the usual procedure for cancelling a medication course. If there are future issues not yet dispensed, a warning message will alert you, allowing you to confirm the cancellation. Remember, repeat medications do not automatically expire, so it's crucial to cancel them to ensure they don't appear on the Current Medication screen.

EMIS Web's systematic process ensures that cancelled items are removed during regular system updates, maintaining clear and accurate records.

Tip: Did you know that precise prescription management can significantly save administrative time and reduce patient visits to the practice? By effectively managing repeat prescriptions, clinicians can focus on direct patient care, enhancing service quality.

Did you know? The Hero Health platform integrates with EMIS Web to streamline patient communication. With Individual Messaging, practices can efficiently communicate prescription updates, allowing patients to be promptly informed and empowered to manage their medications effectively.

Category
Prescribing & medication
Sub category
Repeats
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

How do I cancel a repeat dispensing course in EMIS Web?

Can I cancel future issues of an EPS prescription in EMIS Web?

Is patient consent required for repeat dispensing in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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