Hero Health - EMIS Web Support Guide

How can you add and manage repeat dispensing courses in EMIS Web?

Prescribing & medication
Intermediate

In EMIS Web, repeat dispensing is a feature utilised for patients with stable, long-term conditions requiring regular medication. This functionality streamlines the prescription process by allowing healthcare providers to issue a master prescription alongside a batch of numbered dispensing prescriptions.

Identifying Suitable Patients

Repeat dispensing is ideal for patients on consistent long-term medication plans for conditions that are unlikely to fluctuate, such as hypertension, diabetes, and asthma. Additionally, it benefits those who self-manage seasonal conditions or require specific treatments during scenarios like a flu pandemic. Note that controlled drugs are excluded from this process.

Issuing and Managing Repeat Dispensing

Start by accessing the Medication section from the EMIS Web menu under Care Record. Add a course of medication as you typically would, but change the Rx Type to Repeat Dispensing. Specify the number of authorised issues, which can go up to a year. When amending existing medication, select the item, click RX Type, and choose Repeat Dispensing.

By streamlining the prescription process, repeat dispensing reduces paperwork, enhances efficiency, and frees up valuable time for staff, allowing practices to focus more on patient care.

Managing Amendments and Cancellations

Should there be a need to amend a course, select the desired medication, and opt to change the prescription type or update details like review dates. If the dosage or quantity changes, any pending issues will automatically cancel, necessitating a reissue.

To cancel a repeat dispensing issue, follow the standard cancellation procedure. Activating the right setting in Medication Configuration will allow entire prescriptions to cancel alongside individual issues when applicable.

Printing and Reviewing

When printing repeat dispensing prescriptions, patients receive one RA page to retain and multiple RD pages per issue to present at the pharmacy. The total number of authorised issues appears on the RA page, with RD pages incrementally numbered.

Did you know?

Integrating Hero Health with EMIS Web can further enhance your practice's efficiency. Hero Health offers online booking and other features that empower patients to manage appointments independently, reducing administrative workload and improving patient engagement. Explore more about Hero Health’s capabilities here.

Category
Prescribing & medication
Sub category
Repeats
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

How do you cancel a repeat dispensing issue in EMIS Web?

Can repeat dispensing be used with the Electronic Prescription Service in EMIS Web?

What should I consider when entering prescription details to ensure correct issue tracking in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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