Hero Health - EMIS Web Support Guide

What is the planner in EMIS Web's appointment book?

Appointments
Intermediate

The Planner in EMIS Web helps you schedule your practice’s standard appointment sessions weeks or months in advance. You can easily set up and apply week templates to multiple users, copy sessions forward, and handle recurring sessions (for example, ongoing clinic schedules). This reduces repetitive setup work and ensures that your organisation’s routine sessions are correctly mapped out.

Key features of the Planner:

  • Drag and drop week templates directly onto the calendar to quickly populate future sessions.
  • Set up recurring templates if you want sessions to repeat regularly with no fixed end date.
  • Handle conflicts easily: if two templates overlap, you will be alerted and can choose how to resolve them.
  • Preview or copy forward any planned sessions to speed up repeat scheduling.
Using the Planner can significantly reduce time spent on manual scheduling, particularly when rolling out the same appointments every week or month.
Category
Appointments
Sub category
Availability & schedules
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

How do I access the Planner in EMIS Web?

How do I add a week template to the Planner?

What happens if a template conflicts with existing sessions?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more