Hero Health - EMIS Web Support Guide

What is an embargo on a slot in the EMIS Web appointment book?

Appointments
Intermediate

How it Works
An embargoed slot in the EMIS Web Appointment Book is a protected timeslot that cannot be booked until a specified lead time. For example, you can configure a slot so it only becomes available an hour before it starts. This is especially useful for reserving urgent appointments or ensuring appointments remain free until just before they’re needed.

Configuring an Embargo Type

  • Go to your Appointment Configuration settings and select Embargo Types.
  • Set how many days, hours or minutes in advance the slot should be embargoed.
  • Optionally assign a visual colour to distinguish your embargoed slots clearly.
  • Save the settings to apply your embargo rules to relevant slot types.
“Having a small block of embargoed slots guarantees urgent patients can still be seen on the day, without overbooking regular appointments.”

Did you know?
Hero Health integrates with EMIS Web to support versatile online booking. Embargoed slots can be managed so patients only see them when they become available, ensuring you keep urgent appointments protected until the right moment.

Visit our online booking page to learn more.

Category
Appointments
Sub category
Availability & schedules
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

What is an embargo slot in EMIS Web?

How do I set up an embargo slot in EMIS Web?

Why might I use embargoed slots?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more