Hero Health - EMIS Web Support Guide

What information is included in a patient's Individual Health Record (IHR) in EMIS Web?

Care record
Intermediate

The Individual Health Record (IHR) in EMIS Web facilitates effective care by providing access to essential patient information from the GP medical record. Key information within an IHR comprises:

  • Name, address and contact details
  • Current medication
  • Allergies or adverse reactions
  • Current problems or diagnoses

Authorised medical staff such as doctors, nurses, and pharmacists can view a patient's IHR if needed, especially when GP surgeries are closed, ensuring continuous and effective patient care. Access requires patient permission, promoting a balance of accessibility and privacy. If a patient has not expressed dissent, implied consent is assumed, allowing healthcare providers to access their IHR. Patients can opt out of IHR sharing if they choose to express dissent.

"Having quick access to a patient's Individual Health Record can significantly reduce response times in emergency situations, allowing healthcare providers to deliver timely and informed care when it matters most."

The functionality of IHR sharing can be customised within EMIS Web. This includes the ability to set preferences for data sharing, ensuring that only authorised personnel view the patient records. This streamlined access helps save time for administrators and clinicians, allowing them to focus more on patient care rather than managing record access. Queries regarding activation status or consent preferences can be directed to the Primary Care Service Desk if necessary.

Category
Care record
Sub category
Sharing
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

What data is included in a patient's Individual Health Record in EMIS Web?

How do I manage patient consent for IHR sharing in EMIS Web?

Why is the Individual Health Record (IHR) feature useful for healthcare professionals?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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