Hero Health - EMIS Web Support Guide

What is a shared record view in EMIS Web and why is it important?

Care record
Intermediate

A shared record view in EMIS Web lets practices and other authorised organisations securely access selected parts of a patient’s healthcare record. This ensures that the right people can see the data they need, helping to reduce duplicate data entry and improve patient care.

Where to Find It

In EMIS Web, access the Care Record module and open Summary. From the ribbon menu, click CR Config and look for Sharing Navigator. You can configure a default view at both organisation and user levels:

  • Organisation level: Sets the shared default for everyone, making it easier to access frequently used healthcare organisation records.
  • User level: Lets individual staff members override the organisational setting if they need a different default view.

How It Helps

Having an effective shared record view means quick access to relevant data from other sites. Clinicians spend less time confirming basic details, and patients avoid repeating information. This improved flow of information keeps the practice up to date and supports more informed decisions.

"Configuring a default shared record view can save time each day by skipping extra clicks to open frequently accessed data from other organisations."

Category
Care record
Sub category
Sharing
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

What exactly is EMIS Web’s shared record view functionality?

Are there any special user permissions required to set up a shared record view?

How do I configure the shared record view for my organisation?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more