Hero Health - EMIS Web Support Guide

What file formats are supported for attachments in eRS referrals?

Care record
Beginner

When making referrals through the e-Referral Service (eRS) in EMIS Web, you can attach various files to supplement the clinical information provided in the referral letter. The system supports an array of file formats, allowing you to share essential information comprehensively and efficiently.

Supported File Formats

  • Text Files: Plain text (.txt), PDF, XML, Rich Text Format (.rtf), Microsoft Word (.doc, .docx).
  • Audio Files: Basic audio formats (.au), MP3, MPEG.
  • Image Files: PNG, GIF, JPEG (including JPE, JPG), TIFF (including TIF).
  • Video Files: MPG, MPEG.
  • Docman Files

"Integrating varied file types into your eRS referral process ensures that all relevant clinical information reaches the receiving clinician? - turning administrative tasks into seamless workflows."

Ensure that you avoid using HTML and HTM formats, as they are no longer supported following changes by NHS England in August 2022. It's also crucial to note that individual attached files should adhere to a 5MB total size limit to avoid system warnings and ensure smooth processing.

Using supported file types for attachments is a critical aspect of maintaining the efficiency and clarity of electronic referrals, helping save substantial time in the referral process.

Category
Care record
Sub category
Referrals
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

What happens if the attachments I add to an eRS referral exceed the size limit?

Are HTML file formats still supported for eRS referrals in EMIS Web?

Why is it useful to have multiple file-type support for attachments in eRS referrals?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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