Hero Health - EMIS Web Support Guide

What does setting a slot type as 'Visit' mean in EMIS Web's appointment book?

Appointments
Beginner

Using the 'Visit' Slot Type

When you set an appointment slot type to “Visit” in EMIS Web, you are designating it as a home visit or off-site consultation. This ensures that both clinical and administrative staff can identify which slots are meant for visits outside the practice. It also ensures the correct status options are used and that any special requirements, like travel time or equipment, are accounted for.

Key Benefits

  • Clear Scheduling: Visually flags home visits in the Appointment Book, so admin and clinical teams can easily see which appointments require off-site attendance.
  • Streamlined Workflow: Guarantees that each “Visit” slot has the right time allocation, helping manage travel arrangements and patient expectations.
  • Consistent Reporting: Ensures appointment reports and audits reflect accurate slot types, which can help with monitoring and resource planning.

“Being able to allocate 'Visit' slots helps our practice keep track of who’s out on the road and ensures we always book enough time for important home visits.”

Did you know?

If you need to send additional patient instructions for a home visit – for example, to prepare medications or confirm access details – you could use Hero Health’s individual messaging to provide timely updates and reduce phone calls.

Category
Appointments
Sub category
Availability & schedules
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

How do I set a slot to 'Visit' in EMIS Web?

Is a 'Visit' slot type the same as a normal face-to-face appointment?

Can other organisations see if I’ve set a slot type as 'Visit'?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more