Hero Health - EMIS Web Support Guide

What details should you include in the Booking notes when scheduling a cross-organisation appointment to support patient registration?

Care record
Advanced

When scheduling a cross-organisation appointment to support patient registration, it is important to include comprehensive and accurate details in the Booking notes. This assists both in registering the patient at the receiving organisation and ensuring the proper integration of their records.

Essential Details for Booking Notes

  • NHS Number: Including this ensures precise identification and tracing of the patient, facilitating prompt and exact registration.
  • Date of Birth: Helps verify the correct patient and avoid mix-ups, particularly in organisations with similar names.
  • Full Name: Complete and correct spellings are critical for matching records accurately.
Utilising detailed booking notes not only expedites the patient registration process but also enhances the integrity of shared patient records across organisations.

By including these key details, your practice can ensure a smooth transition from being unregistered to a registered status within the system, supporting better clinical outcomes and continuity of care.

Category
Care record
Sub category
Sharing
Difficulty
Advanced

Common questions

Frequently asked questions related to this topic

What information should be included in booking notes for cross-organisation appointments?

Why are booking notes important for scheduling cross-organisation appointments?

What is the difference between booking notes and the Care Record?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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