Hero Health - EMIS Web Support Guide

What challenges arise from job category variations in the default Ruleset for accessing shared records in EMIS Web?

Care record
Advanced

In EMIS Web, managing access to shared records involves configuring role-based permissions for different job categories. The default ruleset specifies which job roles have automatic access to shared records, like General Practitioners, Pharmacists, and System Administrators. Challenges arise when specific job categories are not included in this default ruleset.

Role-Based Access Control

Not all roles are granted access under the default ruleset. If a clinician belongs to a job category outside this list, they may experience restrictions when accessing shared care records. This may impede their ability to offer complete patient care as certain shared records remain inaccessible without administrator intervention.

"Ensuring that all necessary roles are included in a practice's configuration can streamline access, avoiding delays in patient care and empowering a wider range of clinicians to make informed decisions."

Steps to Configure Access

To configure available settings, you can:

  • Access the Care Record Configuration panel through EMIS Web.
  • Adjust settings for Organisation or User Options to determine access levels for various roles.
  • Verify if additional roles need custom permissions beyond the default ruleset.

Impact and Recommendations

While job category variations can impact the accessibility of shared records, leveraging proper configuration techniques ensures the right personnel can view necessary data. Administrators should regularly review and adjust roles to accommodate staff changes.

Did you know? Hero Health's care navigation triage can enhance patient engagement. It allows patients to submit health information online, easing administrative tasks and improving service efficiency. Learn more about Hero Health Care Navigation Triage.

Category
Care record
Sub category
Sharing
Difficulty
Advanced

Common questions

Frequently asked questions related to this topic

What are job category limitations in EMIS Web shared records?

Which job categories can access shared records by default in EMIS Web?

Can access to shared records in EMIS Web be customised according to job categories?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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