Hero Health - EMIS Web Support Guide

What are the requirements for synchronising a smartcard with EMIS Web?

Prescribing & medication
Beginner

To synchronise a smartcard with EMIS Web, ensure the following requirements are met to facilitate seamless connectivity and enhanced security for prescribing and accessing patient records:

  • The GMC Number and Spurious Code must be entered correctly for each prescribing clinician in their EMIS GP account. This ensures the practitioner is correctly identified and authorised to issue prescriptions.
  • Assign the appropriate Smartcard Role for the prescribing clinician. This should align with their responsibilities and permissions required for electronic prescribing.
  • Verify that the patient is synchronised with the PDS (Personal Demographic Service). You will see a blue PDS symbol indicating the patient is synchronised. This ensures up-to-date patient data, crucial for e-prescribing.
  • Ensure the Y Code is activated as the Endpoint for the EPS on the NHS Spine. You may need to coordinate with EMIS or your IT department to facilitate this step, ensuring that prescriptions are successfully processed electronically.

"Efficient smartcard synchronisation not only safeguards patient data but also streamlines the workflow, enabling faster and more secure access to necessary records. This saves time for healthcare professionals and reduces administrative burdens."

Did you know? The Hero Health platform integrates seamlessly with EMIS Web and offers features such as Individual Messaging. This allows healthcare providers to communicate individually with patients, including the ability to attach prescription updates or necessary actions, saving time and improving patient engagement.

Category
Prescribing & medication
Sub category
Settings
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

How do I synchronise a patient in EMIS Web?

What should I do if I receive a 'parent organisation' EPS error?

What is the Electronic Prescription Service (EPS) in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more