Hero Health - EMIS Web Support Guide

What are the registration requirements for dispensing patients in EPS-enabled practices?

Prescribing & medication
Intermediate

In EPS-enabled practices, the registration requirements for dispensing patients are straightforward yet vital. Ensure that the Dispensing field in Registration is set to 'Yes' for patients who choose to receive their prescriptions through your dispensary. This setting allows them to continue obtaining printed FP10s, which are the norm for patients in non-EPS enabled dispensaries.

Importantly, engaging in a discussion with your dispensing patients about their options is recommended. Patients should be made aware that they can either choose to keep receiving standard prescriptions from your dispensary or opt to nominate another dispensing organisation that operates with EPS.

EPS dispensaries allow patients the convenience of having prescriptions sent directly, which can save time on medication retrieval and reduce print material usage.

If your practice is EPS-compliant with a solution like ProScript Connect, patients can nominate your dispensary electronically, ensuring their prescriptions are sent seamlessly without the need for an FP10. This transition enhances efficiency and supports the reduction of physical paperwork.

Action Required: Adjust patient registration to reflect their preferred prescription method and encourage discussions to educate them on the benefits and options of EPS to enhance their prescription management experience.

Category
Prescribing & medication
Sub category
EPS
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

How do I register a dispensing patient in an EPS-enabled practice?

Can a dispensing patient receive a one-off prescription via EPS?

Can dispensing patients nominate an EPS-compliant dispensary?

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Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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