Hero Health - EMIS Web Support Guide

What are the benefits of using EPS for prescribing organisations and patients?

Prescribing & medication
Intermediate

The Electronic Prescription Service (EPS) streamlines the prescription process by sending prescriptions electronically from the GP surgery directly to the patient's nominated pharmacy. This transition to electronic prescriptions brings numerous benefits to both prescribing organisations and patients.

Benefits for Prescribing Organisations

Prescribing organisations experience several advantages:

  • Efficiency: Prescriptions are electronically signed using a smartcard PIN, eliminating the need for manual signatures and significantly reducing paper use.
  • Reduced Footfall: Less patient traffic occurs in practices since patients no longer need to visit for picking up prescriptions.
  • Improved Management: Prescriptions can be tracked and audited, with reduced risk of loss, and can be cancelled electronically before dispensing.

Benefits for Patients

Patients also find the system advantageous:

  • Convenience: Patients can choose any pharmacy, not just the one closest to their GP, promoting flexibility.
  • Time-Saving: The system reduces wait times as pharmacies often prepare prescriptions in advance of patient arrival.
  • Simple Process: Patients receive a prescription token or can simply provide their NHS number to collect medication without needing a physical form.
"Our shift to EPS has greatly reduced the administrative burden while improving patient satisfaction. It’s a game-changer for modern healthcare delivery."

Implementation and Requirements

Before transitioning to EPS, ensure that users involved in medication processes, such as adding nominations or signing prescriptions, use smartcards. Patient details must be in sync with the Personal Demographics Service, and having an NHS number is essential.

Did you know? Hero Health platform can enhance your practice's efficiency by integrating with EMIS Web. Patients can book appointments online or receive reminders, helping reduce no-shows and streamline practice operations. Learn more about Hero Health's online booking features.

Category
Prescribing & medication
Sub category
EPS
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

How does the Electronic Prescription Service (EPS) work in EMIS Web?

Do I have to nominate a pharmacy for my prescriptions when using EPS?

Can I use a one-off nomination for repeat prescriptions in EPS?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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