Hero Health - EMIS Web Support Guide

What steps should be followed to track and cancel electronic prescriptions using EPS?

Prescribing & medication
Intermediate

To efficiently track and cancel electronic prescriptions using the Electronic Prescription Service (EPS) in EMIS Web, follow these steps:

Tracking Electronic Prescriptions

1. Open EMIS Web and log in using your smartcard. Ensure that the NHS icon is displayed in blue, indicating a successful login.

2. Navigate to the Medication section by clicking the EMIS Web menu, selecting Care Record, and then Medication.

3. Use the EPS Prescription Tracker, accessible from the Medication screen, to monitor the status of any issued prescriptions. You can view whether prescriptions have been downloaded by a pharmacy or if they are still pending.

The EPS Prescription Tracker offers visibility and control over prescriptions, helping to prevent duplicate prescriptions and ensuring efficient pick-up by the pharmacy. This can significantly reduce delays and errors in medication dispensing.

Cancelling Electronic Prescriptions

1. Access the specified prescription within the EPS Prescription Tracker. Look for the option next to the prescription details that allows for cancellation.

2. Select the Cancel option. This action will notify the dispensing pharmacy to halt the prescription, preventing it from being dispensed.

Note that cancelling a prescription can only be done if it has not been dispensed yet. This feature ensures that any necessary modifications can be made without inconvenience to the patient.

Did you know?

Hero Health integrates with EMIS Web, allowing you to streamline patient interactions further. For instance, Hero Health enables patients to receive medication reminders, potentially reducing missed collections and improving adherence. Learn more about how Hero can enhance your EMIS Web experience on our website.

Category
Prescribing & medication
Sub category
EPS
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

How can I cancel an electronic prescription in EPS using EMIS Web?

Can I track electronic prescriptions issued through EPS?

Why should I use the EPS Prescription Tracker in EMIS Web for managing prescriptions?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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