Hero Health - EMIS Web Support Guide

How can dispensing patients choose their prescription method in an EPS-enabled dispensary?

Prescribing & medication
Intermediate

In an EPS-enabled dispensary, patients have the flexibility to choose how they want to receive their prescriptions. If the dispensary is not EPS compliant, patients continue to receive printed FP10 prescriptions by default. It's crucial to keep the Dispensing field set to 'Yes' in the registration module to ensure this default setting.

Patients should be informed about the option to nominate a different dispensing organisation if they prefer electronic prescriptions. This ensures they can receive their medication electronically without affecting their registration status.

For patients who occasionally need to receive an Electronic Prescription Service (EPS) Phase 4 token, the option to select 'EPS - any pharmacy' during prescription issuance is available. This temporary switch empowers patients, allowing them convenience without changing their regular dispensing arrangements.

Switching to an EPS-enabled dispensary can enhance privacy and reduce paperwork, freeing up valuable time for administrators to focus on direct patient care.
Category
Prescribing & medication
Sub category
EPS
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

Can dispensing patients switch to an Electronic Prescription Service dispensary at any time?

Does the absence of an EPS compliant solution in a dispensary impact the process of issuing prescriptions?

Can a patient receive an electronic prescription for a one-off visit to a pharmacy?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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