Hero Health - EMIS Web Support Guide

What steps should patients take to nominate a pharmacy for EPS?

Prescribing & medication
Beginner

The Electronic Prescription Service (EPS) allows patients to nominate a pharmacy of their choice to receive prescriptions electronically. This not only saves time for patients, who no longer need to collect a paper prescription, but also helps to streamline the process for healthcare providers and pharmacies.

Steps for Patients to Nominate a Pharmacy for EPS

  • **Visit** your GP practice to express your intention to nominate a pharmacy.
  • **Provide** the details of the pharmacy you wish to nominate. This can either be done directly at the practice or remotely if your practice offers such facilities.
  • Ensure your details are **synchronised** with the Personal Demographics Service (PDS), including having a 10-digit NHS number.
  • **Confirm** your choice with the practice. Your nominated pharmacy will receive all subsequent electronic prescriptions.

Once your nomination is set, prescriptions are sent electronically to the chosen pharmacy, allowing for a more efficient collection process. Should you wish to change your nomination at any point, you can do so by notifying your GP practice or directly at your nominated pharmacy.

"By nominating a pharmacy for EPS, patients can significantly reduce waiting time as pharmacies can prepare medications in advance."

Did you know?

Hero Health integrates seamlessly with EMIS Web, offering functionalities like individual messaging that can enhance patient communication. Practices using Hero Health can also benefit from features such as batch messaging and online booking, allowing practitioners to manage appointments and patient communications more effectively.

Category
Prescribing & medication
Sub category
EPS
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

What are the patient requirements for EPS nominations?

Can a patient change their nominated pharmacy for EPS?

Is EPS nomination necessary for patients who don't have a regular pharmacy?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more