The Electronic Prescription Service (EPS) is a critical component in modernising the prescribing and dispensing process in primary care. It allows prescriptions to be sent electronically from GP practices to the patient's chosen pharmacy, streamlining the process and offering several advantages.
How EPS Compatibility Affects Dispensing Practices
For dispensing practices that are not EPS-enabled, there is minimal immediate impact, as prescriptions remain in the form of paper FP10 forms. These practices continue to operate as usual, registering dispensing patients and supplying medications similarly.
However, for EPS-enabled practices, the dispensing process becomes more streamlined. Prescriptions are transmitted directly and electronically to the nominated pharmacy, eliminating the need for a paper FP10. This reduces paperwork and potential errors associated with manual handling.
Improvement in Patient Experience
EPS compatibility offers notable improvements in patient experience. Patients can nominate a pharmacy of their choice, which means they can have their prescriptions sent to a location that's most convenient for them, regardless of proximity to the GP practice. This flexibility can lead to reduced wait times at the pharmacy as medications can often be prepared in advance of the patient's arrival.
"EPS reduces the time spent collecting paper prescriptions and allows patients to choose their preferred pharmacy location, ensuring a more personalised and efficient healthcare experience."
Managing EPS in Practice
Practices need to ensure their systems are up-to-date and staff are trained in EPS to maximise its potential benefits. Ensuring correct patient nominations and clear communication about changes to prescription handling is essential. Patients should also be made aware of their option to change or not nominate a pharmacy, enhancing their autonomy and satisfaction with the service provided.
