Hero Health - EMIS Web Support Guide

What are the IP allocations for EMIS Web services across N3, Internet, and Amazon Web Services?

Using EMIS
Advanced

For ensuring the EMIS Web services function efficiently across various networks, specific IP allocations are essential. These IP allocations allow secure and reliable connectivity for applications hosted on N3, the Internet, and Amazon Web Services (AWS).

N3 IP Allocations

EMIS Web utilises two primary datacentres for N3 facing services:

  • EMIS Backup Datacentre: 10.207.112.0/22
  • EMIS Primary Datacentre: 10.207.116.0/22

These IP allocations ensure secure communication within the NHS private network.

Internet Facing IP Allocations

For internet-facing services, EMIS utilises the following IP allocations:

  • RIPE Local Internet Registry Allocation - 185.13.72.0/22
  • EMIS Cogent Allocation - 149.11.42.48/29

Amazon Web Services (AWS) Allocations

Many EMIS Web services, such as document uploads and appointment refresh, utilise AWS. These services generally use TCP port 443 with AWS domains like:

  • *.iot.eu-west-2.amazonaws.com
  • https://d1c7heevvbqh.cloudfront.net
Configuring firewalls to allow outbound traffic on port 443 for these AWS domains is crucial for seamless document management and appointment updates.

It is important for network and firewall configuration teams to understand and apply these IP allocations correctly. This guarantees secure and uninterrupted access to the EMIS Web services, whether they are connecting through N3, the Internet, or AWS.

Category
Using EMIS
Sub category
Getting started
Difficulty
Advanced

Common questions

Frequently asked questions related to this topic

What are the benefits of accessing EMIS Web via N3?

Can configuring the correct IP allocations improve EMIS Web's security?

Where can I find the latest IP allocations for EMIS services hosted on AWS?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more