Hero Health - EMIS Web Support Guide

What are the consequences of exceeding the attachment size limit in eRS referrals?

Care record
Beginner

In the process of handling e-Referral Service (eRS) referrals through EMIS Web, a key consideration is the attachment size limit. Exceeding the maximum attachment size can have several consequences.

Size Limit: The total size for all attachments should not exceed 5MB. This size is based on the combined total of all files attached to a single referral.

If the total attachment size exceeds this limit, you will receive a warning message. This can signify that the referral cannot proceed until you address the issue. Reducing the size of attachments will then be necessary to move forward.

This feature helps ensure that the referral process remains streamlined and efficient, preventing potential delays due to problematic attachments that disrupt the electronic transmission.

File Format and Other Considerations: Be mindful that only certain file formats are accepted in the eRS system. Attempting to upload an unsupported file type or those with invalid characters in filenames will prompt specific warnings, preventing submission.

Ensuring your files conform to these requirements not only maintains system integrity but also facilitates a smoother, faster referral process.

For users looking for enhanced functionality, such as improved efficiency in managing appointment bookings and patient information, Hero Health offers integrated solutions with EMIS Web. This includes features like online booking, which allows for seamless and accessible patient interactions. Such integrations can further optimise the practice’s workflow, reducing administrative burdens significantly.

Category
Care record
Sub category
Referrals
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

What happens if the attachment size exceeds the limit in eRS referrals?

Tips for managing large attachment sizes in eRS referrals?

How to avoid attachment size issues in eRS referrals?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more