Hero Health - EMIS Web Support Guide

How to automatically open a consultation when you send for a patient in EMIS Web's appointment book?

Appointments
Intermediate

Enabling an automatic consultation when sending for a patient can help save time and ensure you capture notes promptly. Follow these steps:

Open the Appointments Configuration screen

• Select Appointment Book from the EMIS Web menu
• On the ribbon, choose Appts Config

Specify your user options

• In the left-hand pane, choose General under User Options
• In the New Consultation section, select Start new Consultation next to On a registered patient send in

"We find this setting cuts down on unnecessary clicks, helping clinicians focus on the patient by automatically opening the consultation."

Once this option is set, each time you click Send In for a registered patient, a consultation window will launch immediately, allowing you to document care without any extra steps.

Category
Appointments
Sub category
Appointment settings
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

What is the difference between ‘Start New Consultation’ and ‘Do Nothing’?

Why can’t I see the ‘Start New Consultation’ option?

Does automatically opening a consultation work for unregistered patients?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more