Hero Health - EMIS Web Support Guide

How to hide patient names in the EMIS Web Appointment Book

Appointments
Intermediate

In today's interconnected healthcare environment, maintaining patient confidentiality is paramount. Whether you're conducting a remote consultation or providing training to a new member of staff, ensuring privacy is essential. That’s where the EMIS Web Appointment Book's privacy feature comes into play.

Activating Privacy in the Appointment Book

Sometimes, you might need to display appointment details on your screen without revealing patient identities. Luckily, EMIS Web makes this simple. To start, navigate to your Appointment Book by selecting Appointments from the main menu. On the ribbon at the top, you’ll find an option labeled Privacy.

Click this option, and voila! All patient names are replaced with their unique EMIS numbers, ensuring no sensitive information is displayed. It's a nifty feature that keeps consultations and demonstrations worry-free.

The Benefit of Privacy Features

This feature saves time for administrators and clinicians who often have to balance screen-sharing application details with maintaining confidentiality. By swiftly anonymizing the Appointment Book, workflows aren’t disrupted when a quick screen share is required.

This quick toggle not only safeguards patient information but also empowers staff to conduct training or collaborative sessions without fear of accidental exposure.

Reverting Back

Once your session is complete or you no longer need the veil of privacy, simply return to the Appointment Book and click Privacy once more. Patient names will promptly reappear, ready for use.

Always remember: maintaining privacy isn’t just a good practice; it's a vital component of modern healthcare within systems like the NHS.

Category
Appointments
Sub category
Settings
Difficulty
Intermediate

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What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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