Hero Health - EMIS Web Support Guide

How do you export user language skills in EMIS Web?

Patients
Beginner

Exporting User Language Skills

Exporting user language skills in EMIS Web lets you quickly identify staff members who can speak or write in particular languages. This is especially helpful if you need to schedule multilingual clinics or support patients in their preferred language.

To export user language skills as a .csv file:

  • Open Users from Organisation Configuration (via the EMIS Web menu > Configuration > Organisation Configuration).
  • Select Users in the navigation pane.
  • On the ribbon, click Export User Languages.
  • Choose a save location, enter a file name, and save as a .csv file.
  • Click OK to confirm.
"Exporting user language skills improves your ability to match patients with clinicians in their preferred language, so that everyone has the best possible experience."
Category
Patients
Sub category
Registration
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

Are all user records included in the exported language skills file?

How do I add new language skills for a user?

Why is exporting user language skills useful in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more