Hero Health - EMIS Web Support Guide

How do you ensure clinical safety when using Graphnet Portal with EMIS Web?

Care record
Beginner

To ensure clinical safety when using the Graphnet Portal with EMIS Web, it is important to follow several key procedures that guarantee secure and accurate access to patient data.

Configuration and Access

Activation & Configuration: Begin by activating the Graphnet Portal for your organisation within EMIS Web. This involves setting up the portal through the administrative configuration settings, ensuring that the feature is enabled for your organisation.

Next, configure the role profiles by accessing the Organisation Configuration section. Here, you can assign role profiles by entering the usernames and passwords provided by Graphnet. Reconfigure your settings if needed, and ensure that roles are correctly assigned to relevant personnel. This step is crucial, as having properly assigned roles ensures that users only access the data they are authorised to view, thereby maintaining confidentiality and safety.

Usage within EMIS Web

Patient Selection: Always ensure that the patient selected in EMIS Web corresponds with the patient selected within the Graphnet Portal. This matching is vital to prevent incorrect data from being accessed, reducing the risk of clinical errors.

"Proper synchronisation between EMIS Web and the Graphnet Portal helps to prevent clinical errors and enhance the accuracy of patient data access, which is fundamental for clinical safety."

Accessing the Portal: Users can access the Graphnet Portal by selecting it from the 'External Views' section within the Care Record. This integration allows healthcare professionals to view important patient information streamlined within their workflow.

Troubleshooting

Should the Portal become unavailable, contact Graphnet support promptly. You may also temporarily access it via an external browser to continue your work.

Ensuring these steps are followed not only promotes the safety and security of patient records but also integrates seamlessly into your clinical practice, allowing for efficient healthcare service delivery.

Category
Care record
Sub category
Integrations
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

How do I activate the Graphnet Portal in EMIS Web?

How can RBAC enhance clinical safety when using Graphnet Portal?

What should I do if the Graphnet Portal is down?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more