Hero Health - EMIS Web Support Guide

What steps are required to access the SCR Viewer in Care Record?

Care record
Intermediate

The SCR Viewer in EMIS Web enables healthcare professionals to access patients' Summary Care Records (SCR) from the Care Record module, offering vital information during clinical assessments and emergencies. Follow these steps to access the SCR Viewer:

Required Permissions

Ensure your smartcard role profile includes the following RBAC activities:

  • B0370: View Summary Health Records
  • B0082: Legal Override of Consent

If accessing SCRs without patient consent, due to emergencies, you additionally need:

  • B0168: View SCR When Permission Could not be Requested

Steps to Access the SCR Viewer

  1. Navigate to the EMIS Web menu and go to the Care Record module.
  2. Select or search for the required patient.
  3. Expand the shared records pane to reveal External Views.
  4. Select Summary Care Record to open the SCR Viewer.
  5. If the patient is non-regular, trace them on the Spine if necessary for access.
By accessing SCRs, clinicians can quickly gather necessary health data in emergencies, ensuring accurate and rapid patient care decision-making.

Managing Patient Consent

When accessing the SCR Viewer, you may need to handle patient consent through the Permission to View screen. Depending on the patient's consent settings, select:

  • Yes (View Record) to proceed with viewing.
  • No (Access Refused) to stop access.
  • Emergency Access or Access for Legal Reasons when situation demands, providing additional information as needed.

Complete the consent details and view the available SCRs on the Spine using the SCR Viewer interface, which includes options like refresh, print, and various viewing modes.

Category
Care record
Sub category
Integrations
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

What roles and permissions are needed to access the SCR Viewer in EMIS Web?

Can I access the SCR Viewer for non-regular patients? How?

How does the SCR Viewer in EMIS Web save time for clinicians?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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