Hero Health - EMIS Web Support Guide

How do you configure firewall settings for EMIS Web communication?

Using EMIS
Advanced

To configure firewall settings for EMIS Web communication, you must ensure that your network settings align with the required parameters for secure and effective operation of the EMIS services. Here's a straightforward guide to help you through the process:

Essential IP Allocations

Your firewall must allow communication through the necessary IP ranges dedicated for EMIS hosted services. These include:

  • EMIS Backup Datacentre: 10.207.112.0/22
  • EMIS Primary Datacentre: 10.207.116.0/22
  • RIPE Local Internet Registry Allocation: 185.13.72.0/22
  • Internet Hosting of EMIS Patching Services: 149.11.42.48/29

Port Configurations

It's key to configure your firewall to allow inbound and outbound traffic through specific ports. Below are some critical configurations:

  • For EMIS Web Client: Use TCP port 443 to ensure secure Spine Messaging, while ports 80 and 8080 should be open for other core services.
  • AWS S3 Document Services: Open TCP port 443 for document upload and retrieval services at ewcd01.emishealth.com.
  • Appointment Refresh: Outbound traffic via TCP port 443 to *.iot.eu-west-2.amazonaws.com.

"Effectively configuring your firewall not only boosts security but streamlines system updates and ensures reliable connectivity across EMIS services."

Network Proxies and Caches

Ensure your proxy settings do not impede EMIS Web's network traffic. Exclude IP ranges from proxy services to prevent disruptions in software functionalities and service access.

Did you know?

If you're interested in enhancing patient engagement and operational efficiency, consider integrating with Hero Health's platform. Hero's online booking and messaging services are tailored for seamless integration with EMIS Web to empower patients and save time for practice administrators. Learn more about these features here.

Category
Using EMIS
Sub category
Getting started
Difficulty
Advanced

Common questions

Frequently asked questions related to this topic

Why is configuring firewall settings for EMIS Web important?

How do I start troubleshooting network issues with EMIS Web?

How can I resolve connectivity issues while using EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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