Hero Health - EMIS Web Support Guide

How do users apply confidentiality policies to patient records in EMIS Web?

Care record
Beginner

Applying confidentiality policies within EMIS Web is crucial for maintaining patient privacy while allowing proper access for authorised personnel. Here’s how you can apply, remove, or override confidentiality policies.

Applying a Confidentiality Policy

Confidentiality policies can be applied to entire patient records or individual items/events. To apply:

  • Access Care Record: Navigate to the Care Record from the EMIS Menu. Right-click the relevant item, select Confidentiality, and choose Change/Apply Policy.
  • Select a Policy: Choose the appropriate confidentiality policy from options available, such as Clinician Only or Doctor Only, based on your role and work group.
  • Confirm Application: Decide if the policy applies to just the current occurrence or all existing/future occurrences of the data.

Removing a Confidentiality Policy

To remove a confidentiality policy from an individual item:

  • Select the Record: Access the specific item from the Care Record.
  • Remove Policy: Right-click the item, go to Confidentiality, and click Remove Policy.
  • Confirm Removal: Follow prompts to remove the policy from this occurrence, existing occurrences, or all future instances.

Overriding a Confidentiality Policy

If you need to override a confidentiality policy due to clinical necessity:

  • Necessary Permissions: Ensure you have the RBAC activity B0070 to access patient sealed data.
  • Select the Restricted Record: Double-click on the padlock icon or the word 'RESTRICTED.'
  • Provide a Reason: Enter a justified reason for overriding the policy. This will be audited and notified to relevant personnel.
"Implementing confidentiality policies within EMIS Web enhances operational integrity and patient trust, while safeguarding sensitive data against unauthorised access."

Did you know? Hero Health integrates seamlessly with EMIS Web, enhancing functionality with features like Individual messaging and Batch messaging, streamlining patient communication and improving administrative efficiency.

Category
Care record
Sub category
Settings
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

What should be done to keep sensitive information within a patient's record confidential?

What happens if I try to access a patient record with a confidentiality policy and I am not authorised?

How is overriding a confidentiality policy monitored and reported within EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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