Hero Health - EMIS Web Support Guide

How do I view, print, or send an existing referral letter in EMIS Web?

Care record
Intermediate

To manage existing referral letters in EMIS Web, follow these steps:

Accessing Referral Letters

Begin by clicking the EMIS Web menu. Navigate to Care Record, then select Referrals. You will be prompted to select a patient if one is not currently selected.

Viewing Referral Letters

After accessing the Referrals section, find the desired referral in the list. The Detailed View pane will be displayed on the right.

  • Locate the Referral Activity section.
  • Next to the referral letter you wish to view, click View.

Printing Referral Letters

Once the document is open, you can print it directly by selecting Print to send it to your default printer. This ensures you have a hard copy for patient records or administrative purposes.

Sending Referral Letters

To send a referral letter:

  • Select Send on the View Documents screen.
  • Choose Via Email to open your default email client and send the letter electronically.
  • Alternatively, use Direct Message to send it to another user or organisation within EMIS Web.
Sending referral letters electronically improves efficiency and ensures timely communication between healthcare providers.

Note: The recipient organisation must also use EMIS Web to receive referral letters.

Benefits of Managing Referral Letters

By using EMIS Web to manage referral letters, healthcare professionals can:

  • Ensure privacy and security of patient data
  • Facilitate streamlined communication with other healthcare providers
  • Maintain a detailed history of patient referrals for improved care management
Category
Care record
Sub category
Referrals
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

How can I quickly find a referral letter for a specific patient in EMIS Web?

How do I export a referral letter to keep a digital copy?

Can referral letters be sent to another organisation using EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more