Hero Health - EMIS Web Support Guide

How do I search for patients using partial details in Patient Find, such as part of the name or address?

Using EMIS
Beginner

Searching by partial details

You can use Patient Find (F5) in EMIS Web to locate patients even if you only know part of their name or address. For instance, you can type “Jo Jo” to find “John John,” or just part of the address (e.g. “Chorl” for “Chorley Road”). Combine partial name or address details if you need to narrow the results further.

How to search

  • Press F5 or click Find Patient on the Quick Access Toolbar.
  • In the left search field, enter partial text for the patient’s name, date of birth, NHS number, or EMIS number.
  • In the right search field, you can add a house number, street name, postcode, or phone number, again using partial text if needed.
  • You’ll see a list of matching patients. Select the correct patient and click OK to load their record.

Tips and benefits

  • Partial searches help you find the correct record quickly when the full details are unclear.
  • Colour coding helps you identify a patient’s status: black for active, blue for inactive, red for deceased.
  • Use partial searching to handle common names or addresses and save time for busy staff.
  • Ensure you have the correct patient before proceeding to avoid patient context errors.
Category
Using EMIS
Sub category
EMIS Basics
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

What is partial searching in EMIS Web’s Patient Find and why is it useful?

Can I search outside my organisation using partial details in Patient Find?

How can I refine my partial detail searches if there are too many results?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more