Managing DNAs (Did Not Attend) within EMIS Web is crucial for maintaining the efficiency of your healthcare practice. By marking appointments as DNA, you ensure accurate records and can address recurring attendance issues efficiently.
Marking an Appointment as DNA
To update an appointment to DNA:
- Open the Appointment Book via the EMIS Web menu.
- Navigate to the correct date and select the relevant session.
- Right-click on the appointment slot for the patient who did not attend.
- Hover over Change Slot Status and select DNA.
By enabling automatic DNA marking after a certain period of time, administrators can save time and resources by reducing manual updates.
Utilising DNAs Effectively
Automated DNA alerts can provide critical insights about patient behaviour and help streamline practice operations. Moreover, keeping track of DNAs can help identify patterns and address issues like patient reminders or overbooking.
Did you know?
Hero Health’s platform integrates seamlessly with EMIS Web and offers functionality such as online booking and appointment reminders. By using Hero’s automated reminders, practices can reduce DNAs, allowing patients to reschedule their appointments promptly. Learn more here.
