You can configure reminders in EMIS Web by enabling SMS or email notifications within your appointment configuration settings. Specify the number of days before the appointment (between two and seven) to send reminders. If your practice is set up for email notifications, those are sent automatically to any patient who has opted in.
Ensuring accurate patient contact details is vital for this feature to work effectively. Reminders help reduce non-attendance, keeping your schedule more predictable and saving time for administrative staff.
This is particularly helpful for busy practices looking to minimise DNAs and administrative workload.
Did you know? You can also use batch messages to remind a specific group of patients about upcoming appointments. This is handy for flu clinics or health checks, where you want to notify multiple people.
