Hero Health - EMIS Web Support Guide

How do I add notes to specific slots in EMIS Web?

Appointments
Beginner

Adding Notes to Specific Appointment Slots

In EMIS Web, there are two main ways to add notes to a specific slot:

  • Slot Notes: Open the slot’s properties (right-click the slot and choose Slot Properties). Add your note in the Slot Notes field. These notes remain with the slot, even if the appointment is moved.
  • Comments: Right-click a slot and select Add comment after this slot. A comment displays below the slot, visible to anyone viewing the Appointment Book for that day or session.

Tip: Configure your Appointment Book to display either booking notes or slot notes as columns, so colleagues can see them at a glance. Notes can help highlight important patient details, reminders, or special instructions without needing to open each slot individually.

Category
Appointments
Sub category
Managing appointments
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

How do booking notes differ from slot notes in EMIS Web?

Is there a quick way to leave a comment for other staff members?

Can I make slot notes visible at a glance in the Appointment Book?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more