Hero Health - EMIS Web Support Guide

How can you use Remote Consultation alongside Consultation Write Back in EMIS Web to access and update patient records from a PCN Hub?

Care record
Advanced

Using Remote Consultation in combination with Consultation Write Back within EMIS Web allows clinicians to access and update patient records directly from a PCN Hub seamlessly. Here's how this process works:

Accessing Patient Records

Clinicians can begin a consultation at the PCN Hub from a booking that originates from a GP Practice. This cross-organisational slot booking opens an instance of EMIS, allowing access to the patient's GP record remotely. The clinician can view clinical and document templates just as if they were at the practice itself. This integrated access helps provide holistic care without compromising on the quality of information available to the clinician.

Updating Patient Records

Should there be a need to issue an Electronic Prescription Service (EPS)

By using Consultation Write Back, updates made during the consultation at the hub are automatically recorded in the patient’s main GP record. This process bypasses the traditional necessity for Care Record Sharing agreements or demographic data imports, thus saving significant administrative time and effort.

Remote Consultation ensures a comprehensive approach to patient care by removing location-based barriers, enhancing the responsiveness and quality of healthcare.

Category
Care record
Sub category
Sharing
Difficulty
Advanced

Common questions

Frequently asked questions related to this topic

Can clinicians at a PCN Hub access GP medical records using Remote Consultation?

How do clinicians update patient records during a Remote Consultation?

Is Consultation Write Back necessary if Remote Consultation already provides access to records?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more