Hero Health - EMIS Web Support Guide

How can the ribbon options be used to manage referrals in EMIS Web?

Care record
Beginner

To efficiently manage referrals in EMIS Web using the ribbon options, navigate to the Care Record section and select Referrals. Here, you can see all referrals associated with a patient, including inbound, outbound, and managed referrals. The ribbon at the top of the Referrals screen provides a suite of tools to handle various tasks:

  • Add/Edit Options: Use 'Add' to create new referrals or 'Edit' to update existing referrals. When adding a referral, ensure you select the correct type and fill in mandatory fields to avoid errors.
  • Sharing: Set and configure data sharing preferences for patients. This ensures only authorised entities can access a patient's care information.
  • Mark As: Quickly change the status of referrals to track their progress through the healthcare system.
  • Recall: If necessary, you can recall managed referrals electronically, ensuring the referral is withdrawn promptly.
  • NHS e_RS: Access the e-Referral Service portal directly from EMIS Web to manage electronic referrals to secondary care providers.
  • Filters and Search: Utilize the 'Filters' option to view specific referrals based on certain criteria, and employ the search feature to find referrals swiftly.
This functionality streamlines the management of referrals, enhancing efficiency and reducing administrative burdens for healthcare professionals.

These features of the Referrals screen in EMIS Web facilitate seamless communication and coordination across various healthcare services.

Category
Care record
Sub category
Referrals
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

How do I add a new referral in EMIS Web?

How can I edit a referral in EMIS Web?

How do I change the status of a referral in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more