Hero Health - EMIS Web Support Guide

What options are available for changing the status of a referral in EMIS Web?

Care record
Beginner

In EMIS Web, you can change the status of a referral easily, facilitating better management and tracking of patient care pathways. Accessing the referrals involves selecting the EMIS Web menu, proceeding to the Care Record, and choosing Referrals. Once you have identified the referral you wish to modify, follow these steps:

  • Select the required referral from the list in the Referrals section of the Care Record.
  • On the ribbon at the top of the screen, click on Mark As.
  • From the dropdown list, choose the new status you wish to assign to the referral, such as 'Accepted', 'Rejected', or 'Pending'.

The status update will be immediately reflected in the Status column, ensuring all users accessing the patient's care record have the most current information available.

This functionality expedites the referral process, helping clinicians save time and focus on patient care. Quick updates to referral statuses ensure effective communication among healthcare team members.

Did you know? Hero Health integrates with EMIS Web to enhance patient engagement and operational efficiencies in healthcare settings. Features like Batch Messaging allow practices to swiftly communicate updates to a cohort of patients, including changes in referrals or appointment statuses, all through a simple interface.

Category
Care record
Sub category
Referrals
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

How do I access the referrals module in EMIS Web?

How can I edit an existing referral in EMIS Web?

How do I ensure Managed Referrals are enabled between two organisations?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more