Hero Health - EMIS Web Support Guide

How can network administrators ensure seamless communication for EMIS Web across various services?

Using EMIS
Intermediate

Ensuring Seamless Communication Across EMIS Web Services

Configuring your network to support EMIS Web effectively is crucial in minimizing disruptions and ensuring smooth user experience. Here are key steps network administrators can take:

1. Optimise Network Configuration

  • Implement firewall rules that align with the EMIS Web IP addresses and port requirements. Pay special attention to the specific IP allocations and port numbers used by EMIS Web services.
  • Ensure your network handles the necessary ports for both inbound and outbound traffic, particularly those facilitating the exchange of vital data across EMIS Web services.
  • For connections to cloud services, configure firewall settings to allow communication with cloud-hosted patching services, ensuring swift updates and data synchronisation.

2. Secure VPN Connections

  • Utilise VPN connections for remote access to maintain secure communication channels when interacting with EMIS Web from external networks. This is especially critical for users accessing the system remotely.
  • Verify the compatibility of your VPN setup with Health and Social Care Network (HSCN), which is often required for optimal EMIS Web performance.

3. Update Proxy and Cache Configurations

  • Adjust proxy settings to facilitate seamless access to EMIS Web services, ensuring exclusion of any network ranges designated for critical EMIS Hosted services.
  • Regularly update cache settings to prevent outdated information from affecting the communication efficiency between EMIS Web components.
"Properly managing your network settings not only promotes smooth operation with EMIS Web but also significantly improves data protection across the system."

Did you know?

Hero Health integrates with EMIS Web to enhance functionality within your practice. For example, Hero Health's care navigation triage allows patients to submit information directly via your website, streamlining communication between patients and practice staff.

Category
Using EMIS
Sub category
Getting started
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

What network configurations are necessary for EMIS Web to function effectively?

How does network configuration improve data protection in EMIS Web?

How can Hero Health services complement EMIS Web network administration?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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