Hero Health - EMIS Web Support Guide

How can I interpret the different GP2GP transaction states for both requesting and sending organisations?

Workflow
Intermediate

Understanding the different GP2GP transaction states is essential for both requesting and sending organisations to ensure smooth electronic patient record transfers.

GP2GP Transaction States for Requesting Organisations

When requesting a GP2GP record, you might encounter the following transaction states:

  • EHR Request Requested: This indicates a successful request sent to the previous practice and is awaiting a response.
  • EHR Extract Received in Full: The full record has arrived and is awaiting filing.
  • EHR Extract Integration Failure: A problem occurred while attempting to file the patient record. The previous practice has been notified for potential resolution.
  • EHR Extract - Timeout: The system timed out while waiting for the record, typically due to large messages.

GP2GP Transaction States for Sending Organisations

For sending organisations, key transaction states include:

  • EHR Extract Created: The record has been prepared and is being sent to the new practice.
  • EHR Extract Send Failure: A problem occurred during the message sending process, requiring further action.
  • EHR Extract Integration Success: The new practice has successfully integrated the record into their system.

Why This Matters

Understanding these transaction states helps in efficiently troubleshooting any issues that occur during the process, maintaining a seamless record transfer between practices. This can save valuable time for both healthcare providers and patients.

Category
Workflow
Sub category
GP2GP
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

Why did my GP2GP transaction time out?

What should I do if a GP2GP integration fails?

What steps should I take if a GP2GP request is rejected?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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