Hero Health - EMIS Web Support Guide

How can clinicians quickly switch between the GP Practice and PCN Hub instances of EMIS Web when performing blood requests or prescriptions?

Care record
Advanced

Clinicians working across multiple EMIS Web instances, such as those at a GP Practice and a PCN Hub, often need to switch between these systems to complete tasks like blood requests or prescriptions efficiently. To enable smooth switching, EMIS Web's Remote Consultation and Consultation Write Back functionalities are essential.

Remote Consultation and Consultation Write Back

These features allow clinicians to access and update a patient's GP record directly from the PCN Hub. Utilize the Remote Consultation to start a session from a booking that originates from the GP Practice, allowing the clinician to access the patient's GP system remotely.

Using Consultation Write Back ensures all updates are synchronized to the patient’s main GP record, eliminating repetitive administrative work and reducing potential errors.

When clinicians need to place a blood request or issue an electronic prescription (EPS), they can smoothly toggle back to the PCN Hub, using the data from the GP Practice instance. After completing the request, the information automatically updates the GP Practice records through Consultation Write Back, ensuring that all data remains consistent across systems.

Did you know?

The Hero Health platform can further streamline patient management by integrating with EMIS Web, offering features like online booking and care navigation triage, helping practices save time and enhance patient care.

Category
Care record
Sub category
Sharing
Difficulty
Advanced

Common questions

Frequently asked questions related to this topic

How do I ensure seamless operation between GP Practice and the PCN Hub in EMIS Web?

What are the benefits of using Consultation Write Back in EMIS Web?

Are data sharing agreements required for switching between different instances of EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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