Hero Health - EMIS Web Support Guide

Can I search for appointments by patient ID in EMIS Web?

Appointments
Beginner

Searching by a patient’s unique ID in EMIS Web can be done using the tools you already use to find appointments, such as Patient Appointments or Find Slot. When prompted for patient details, simply enter the ID in the search field where you would normally input a name. This helps pinpoint the patient more quickly and retrieve any existing bookings or appointment history associated with that ID.

If the patient is registered, you can also use the Patient Trace function to narrow down results further, ensuring you select the correct record. Once you have selected the patient, all past, current, and future appointments will be displayed, allowing you to view, book follow-ups, or cancel if necessary.

Category
Appointments
Sub category
Managing appointments
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

Can I directly use a patient’s ID in EMIS Web to find booked appointments?

Why is searching by patient ID useful for my practice staff?

Can I refine my search with advanced filters in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more